Please provide the vet's name, number & your pet's name on the 2nd page of the shopping cart. Once the veterinarian approves the prescription, we will ship the order within 24-72 hours.

Individual prescription products should be placed in the shopping cart when ordering for multiple pets. We cannot ship a 12 month supply of Interceptor Heartworm medication for 2 dogs. We will change the order to two 6 month supplies to comply will pharmacy dispensing laws.

Please let your vet's office know that California Pet Pharmacy will be contacting them regarding prescriptions. This usually will alleviate any concerns or questions your vet's office may have and in turn, will speed up the prescription authorization process.

Please do not send faxes/emails of prescriptions on your own. We are only allowed to accept faxes sent over from your vet's office. If you have written RX scripts, you may need to mail the original hard-copy to our address.

Verbal/telephone authorizations should not take more the 48 hours to resolve. However, due to circumstances out of our control, this process may take a longer time. We will be updating the status of your order via email.